Frequently Asked Questions

Popular Questions

General Questions

Q. How are you sourcing your products?
A. We have deals with whole-sellers, manufacturers and importers. We only sell authentic products.
Q. What about quality?
A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.
Q. Can I order over the phone?
A. Absolutely. Our hotline is +880-1788 97 3333
Q. What about the prices?
A. Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
Q. My order is wrong. What do I do?
A. Please Immediately call +880-1788 97 3333 and let us know the problem.
Q. How do I pay?
A. We accept cash on delivery  and bkash.
Q. What are your delivery hours?
A. We deliver from 8 am to 10 pm every day. You can choose from available slots to find something that is convenient to you.
Q. How can I contact you?
A. You can always call +880-1788 97 3333 or mail us at  support@sawda.com.bd
Q. How does the site work?
A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address, select a delivery time – and voila, you are done. A sawda representative will then deliver your order right to your home or office.